Let our trained staff of professional technicians or you local authorized reel warranty center inspect your reels, put them in perfect working condition, and make them look and work like new again.
NEED YOUR PENN REELS REPAIRED, GREASED OR CLEANED?
Let our trained staff of professional technicians inspect your reels, put them in perfect working condition, and make them look and work like new again.
PLEASE NOTE THAT OUR CURRENT REPAIR TURNAROUND TIME IS APPROXIMATELY 3 WEEKS.
What We Need From You:
Ship your reel to the appropriate address below
In the U.S. (Reels Only)
Factory Service Department
PENN Fishing Tackle Mfg. Co.
3028 West Hunting Park Avenue
Philadelphia, PA 19132
Or ship to any authorized U.S. Reel Warranty Center
In Canada (Reels Only)
Aikman’s Sporting Goods Repair
3010 Novar Road
Mississauga, ON L5B 1S4
Mike’s Reel Repair
108 – 31060 Peardonville Road
Abbotsford, BC V2T 6K5
1555 Shawnigan Mill Bay Road
Shawnigan Lake, BC V0R 2W0
PENN® warrants to the original purchaser that its rods are free from defects in materials or workmanship for a period of one year from the date of purchase. PENN® is not responsible for normal wear and tear, nor failures caused by accidents, abuse, alteration, modification, misuse or improper care. This applies to either rods purchased separately or as a combo unit.
We do not offer repair or parts for rods. If your rod failed due to a manufacturing defect and is still under warranty, we will be happy to replace it with a new rod of the same or a comparable model. If your rod is within the original warranty period, we will need to inspect your rod to determine the nature of the defect. Please send the following items to email@example.com. These easy steps will help us take care of your warranty claim as efficiently as possible:
Rods under warranty will be replaced for a processing fee of $19.95 US. We will contact you directly to take payment, which can be made by phone via credit card. In the event your rod is no longer manufactured or is currently unavailable, we will also give you a call to discuss your replacement options. Rods that do not qualify for warranty replacement may also be submitted for a discounted replacement. Please contact us directly for details at (800) 892 – 5444 (Monday-Friday, 8 AM- 6 PM EST).
Important Repair Bulletins - Click Here
Reels No Longer Serviced - Click Here
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